Deluxe Accessible Room 2 Single Size Beds City View
- 1 Single bed
- Shower
- Bathtub
- Air conditioning
Hotel · Mecca · Makkah
Zamzam Pullman Makkah
A 4-star hotel in the Abraj Albait Complex in Mecca, rated 8.1 by nearly 17,000 guests. It sits close to the Haram and offers a choice of city, courtyard, and Kaaba views.
- Close to the Haram – within walking distance of Masjid al-Haram
- High guest rating – 8.1 based on 16,953 reviews
- Multiple room categories – from Classic to Presidential Suites
8.1
Great
16953 reviews
Booking.com 8.1 · 16953 reviews
About
Zamzam Pullman Makkah
Zamzam Pullman Makkah sits within the Abraj Albait Complex, putting you close to the heart of Mecca. The hotel is rated 8.1 by guests, with service and staff scoring particularly well. Rooms range from Classic options with city views to Deluxe Presidential Suites overlooking the Haram courtyard.
The property includes a restaurant, a spa and wellness centre, and a fitness centre. For practical needs, there is 24-hour reception, luggage storage, currency exchange, and valet parking. The hotel offers free Wi-Fi and air conditioning in all rooms, with mini-bars and flat-screen TVs as standard.
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Prime location near the Haram — Guests consistently mention the hotel's proximity to Masjid al-Haram, with several noting it faces the mosque. The clock tower and surrounding shops are also within easy reach.
- Strong staff and service scores — The service and staff rating categories score 8.4 and 8.5 respectively, and several guest reviews praise friendly, helpful staff.
- Well-rated rooms and comfort — Rooms rate 8.3 and comfort 8.0, with reviews noting comfortable bedding, spacious bathrooms, and well-equipped rooms including extra beds and satellite TV.
- Range of room types with views — Options include city views, Haram courtyard views, partial Kaaba views, and full Haram views, from Classic rooms to Presidential Suites.
–
Worth weighing
4 to weigh- Mixed general and facilities scores — The 'General' and 'Facilities' categories score lower than other aspects (7.6 each), suggesting some guests found common areas or amenities less impressive.
- Late check-in window — Check-in runs from 16:00 to 23:59, so arriving earlier may mean waiting or making special arrangements.
- No pets allowed — The hotel does not permit pets, which may be limiting for travellers with animals.
- Distance from the Haram for some — While many reviews praise the location, the description notes a 10-minute drive to Masjid al-Haram, which may mean a longer walk or needing transport depending on your room's side.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Classic Triple Room Haram View
- 1 Single bed
- Balcony
Classic Triple Room Three Single Bed City View
- 1 Single bed
- Balcony
Classic Room 2 Single Size Beds Haram Courtyard View
- 1 Single bed
- Shower
- Non-smoking
- Bathtub
- Balcony
Deluxe Twin Room Two Single Beds Partial Kaaba View
- 1 Single bed
- Shower
- Non-smoking
- Bathtub
- Balcony
Deluxe Twin Room City View
- 1 Single bed
- Shower
- Non-smoking
- Bathtub
- Balcony
Deluxe Twin Room Haram Courtyard View
- 1 Single bed
- Shower
- Non-smoking
- Bathtub
- Balcony
Deluxe Room Two Single Beds City View
- 1 Single bed
- Shower
- Non-smoking
- Bathtub
- Balcony
Deluxe Junior Suite City View
- 2 Single beds
- Balcony
Deluxe Executive King Suite Two Single Beds Partial Kaaba View
- 2 Single beds
Deluxe Presidential Suite Double Bed Two Single Beds Partial Kaaba View
- 2 Single beds
- Shower
- Private bathroom
- Non-smoking
- Bathtub
Deluxe Presidential Suite 1 Double Size Bed 2 Single Size Beds Haram Courtyard View
- 2 Single beds
- Shower
- Private bathroom
- Non-smoking
- Bathtub
Deluxe Presidential Suite Double Bed Two Single Beds Haram View
- 2 Single beds
- Shower
- Private bathroom
- Non-smoking
- Bathtub
Deluxe Presidential Suite Double Bed Two Single Bed City View
- 2 Single beds
- Shower
- Private bathroom
- Non-smoking
- Bathtub
Classic Quadruple Room Four Single Bed City View
- 2 Single beds
- Shower
- Bathtub
- Air conditioning
Classic Twin Room Haram View
- 1 Single bed
- Shower
- Bathtub
- Air conditioning
Junior Suite City View
- 1 Double bed
- Shower
- Bathtub
- Air conditioning
Classic Twin Room City View
- 1 Single bed
- Shower
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Luggage storage
- Lift
- Currency exchange
- Valet parking
- Car hire
Room Amenities
- Air conditioning
- Mini-bar
- Sitting area
- Ironing facilities
- Free toiletries
- Electric kettle
- Flat-screen TV
- Direct dial telephone
- Carpeted floor
Services
- Paid airport shuttle
- Room service
- Laundry
- Dry cleaning
- Fax/Photocopying
Food & Drink
- Restaurant
- Bar/ Lounge area
Wellness
- Spa & wellness centre
- Fitness centre
Accessibility
- Rooms/ Facilities for disabled
- Cots
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.1/10 from 16,953 reviews
Booking.com · 8.1 · 16953 reviews
8.1Verified guest“The location was perfect – right next to the food court.”
8.1Verified guest“Our room had satellite TV, a mini-fridge and a dining area. The location was marvellous, very near the holy mosque. A nice bonus was Cafe' Cino nearby, offering tea and coffee.”
8.1Verified guest“Excellent hotel with great amenities like fast Wi-Fi, luggage storage, and 24-hour reception. The staff helped me find a car service and were always friendly. I'm excited to return for my next business trip!”
8.1Verified guest“I loved it. The hotel was absolutely great, but I only stayed for 4 nights. The room was well-equipped with 2 single beds and had everything I needed.”
8.1Verified guest“Would recommend it – we loved it.”
8.1Verified guest“The distance between the Haram and the hotel – it's close.”
04 — Location
Getting around Mecca
The property sits in Mecca.
Mecca: The hotel is in Mecca, with the Abraj Albait Complex at its doorstep. Masjid al-Haram is roughly a 10-minute drive away, and Bab Al Umrah is about 3.9 km from the hotel.
Abraj Albait Complex, Mecca, Makkah, 21955, Saudi Arabia
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 16:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 1286 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 16:00 to 23:59, and check-out is by 12:00.
Is parking available?
Yes, the hotel provides parking, including valet parking.
Are pets allowed?
No, the hotel does not allow pets.
Does the hotel offer airport shuttle service?
Yes, there is a paid airport shuttle available.
Are there family-friendly room options?
Yes, the hotel offers rooms with extra beds and cots, including triple and quadruple rooms.
Are there dining options on-site?
Yes, the hotel has a restaurant and a bar/lounge area.
The bottom line
For travellers wanting a well-reviewed hotel close to the Haram with a range of room views, Zamzam Pullman Makkah is a dependable choice. Staff and service scores are high, though general facilities lag slightly. Expect a late check-in window and no pets.
8.1Based on 16,953 reviews and our editorial analysis.
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